maryph Casino — Terms & Conditions

In these Terms, the following definitions shall apply unless the context otherwise requires:

• "maryph", "we", "us", or "our" refers to the operator of maryph Casino and the maryph.vip Platform.
• "Player", "you", or "your" refers to any natural person who has registered a real-money account on the Platform.
• "Platform" means the maryph.vip website and all associated software, applications, game interfaces, cashier systems, and support channels operated by maryph.
• "Account" means the registered real-money gaming account held by a Player on the Platform.
• "Wallet" means the Peso-denominated balance held within a Player's Account, consisting of Real Money Balance and/or Bonus Balance as applicable.
• "Real Money Balance" means funds deposited directly by the Player via an approved payment method, excluding any bonus credits.
• "Bonus Balance" means promotional credits awarded by maryph subject to specific wagering and release conditions.
• "KYC" means Know Your Customer — the identity and age verification process required for all real-money accounts under PAGCOR regulatory requirements.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the government regulatory authority under whose framework maryph operates.
• "Prohibited Territory" means any jurisdiction from which access to maryph is prohibited by local law.

These Terms constitute a legally binding agreement between you and maryph. You accept these Terms in full when you: (a) click the "I agree" checkbox during the registration process; (b) complete the registration of an Account on the Platform; or (c) continue to use the Platform after having received notice of any updated Terms.

These Terms should be read in conjunction with maryph's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any inconsistency between these Terms and any game-specific or promotion-specific terms, the more specific terms shall prevail in relation to the relevant game or promotion only.

To be eligible to register and maintain an Account on maryph, you must:

1. Be at least 21 years of age at the time of registration and at all times during which you maintain an Account. This is a non-negotiable requirement under Philippine law and PAGCOR regulations;
2. Be a natural person — corporate entities may not register Player Accounts;
3. Not be a resident of, or accessing the Platform from, any Prohibited Territory;
4. Not be subject to self-exclusion at maryph or any other PAGCOR-licensed operator under a currently active exclusion order;
5. Not be registered as a problem gambler with any recognised gambling treatment or support programme that restricts your participation;
6. Provide accurate, complete, and current personal information during registration, including your legal name, date of birth, current address in the Philippines, and a valid Philippine mobile number;
7. Not be an employee, director, officer, agent, contractor, or immediate family member of an employee of maryph or any of its affiliated technology or content providers, where such registration would represent a conflict of interest.

maryph reserves the right to verify eligibility at any time. Accounts found to have been registered by ineligible persons will be suspended, any pending withdrawals held, and bonuses forfeited. Real money deposits made by an ineligible Player will be returned via the original payment method after deduction of any winnings derived from those deposits.

Each Player may register and maintain only one Account on maryph at any given time. Registering multiple Accounts — whether under the same or different personal details, devices, or payment methods — constitutes a material breach of these Terms. maryph uses automated and manual detection systems to identify duplicate accounts.

You are responsible for:

• Maintaining the confidentiality of your Account login credentials, including your password and any one-time PINs (OTPs) sent to your registered mobile number;
• All activity that occurs under your Account, whether authorised by you or not, unless such activity results from a security breach caused by maryph's negligence;
• Notifying maryph immediately via live chat support if you suspect any unauthorised access to your Account;
• Keeping your registered contact information — particularly your Philippine mobile number — current and accurate at all times;
• Logging out of your Account when accessing the Platform from any device that is not exclusively under your control.

maryph will never ask you for your password via any communication channel, including live chat, SMS, email, or social media. Any communication purportedly from maryph requesting your password should be treated as fraudulent and reported to maryph's support team immediately.

In compliance with PAGCOR's Know Your Customer requirements and applicable Philippine anti-money laundering regulations, maryph is required to verify the identity of all Account holders before permitting real-money withdrawals and, in certain circumstances, before processing deposits above specified thresholds.

Standard KYC verification requires submission of:

• A clear photograph or scan of a valid government-issued Philippine identification document (e.g., PhilSys ID, UMID, SSS card, Passport, Driver's License, Voter's ID, PRC ID);
• A recent selfie photograph of the Account holder holding the same identification document;
• Proof of residential address (e.g., recent utility bill, bank statement, or barangay certificate) where required.

maryph targets a KYC processing time of fifteen (15) to thirty (30) minutes for standard submissions during business hours. Incomplete, illegible, or inconsistent submissions may extend this timeline. Until KYC verification is completed, withdrawal requests may be held pending. maryph reserves the right to request additional documentation at any time for enhanced due diligence purposes.

All financial transactions on maryph are conducted in Philippine Peso (PHP / ₱). maryph accepts deposits via the following approved payment methods: GCash, Maya, GrabPay, QR Ph, BPI, BDO, Metrobank, and 7-Eleven CLiQQ.

Deposits:

• The minimum deposit is ₱100. Maximum deposit limits vary by payment method and may be subject to individual account-level limits.
• Deposits via GCash and Maya are processed instantly. Bank transfer deposits are subject to the processing schedule of the relevant bank's InstaPay network.
• maryph does not charge fees on deposits. Any fees imposed by your payment provider are your responsibility.
• Only payment accounts registered in your own name may be used to deposit. Third-party deposits are not permitted.

Withdrawals:

• The minimum withdrawal is ₱200. Withdrawal requests are processed within approximately thirty (30) minutes for GCash and Maya to fully verified accounts under normal operating conditions.
• Withdrawals will only be processed to the same payment method and account used for the original deposit, subject to the method's technical capability. Where this is not possible, maryph will use an approved alternative method.
• maryph reserves the right to conduct additional verification checks before processing withdrawal requests at any time.
• Withdrawal requests for balances that include Bonus Balance must comply with the applicable wagering requirements before the bonus-derived portion can be released.
• maryph reserves the right to withhold withdrawals pending investigation where there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms.

maryph offers various promotional bonuses including Welcome Bonuses, Reload Bonuses, Cashback programmes, and other time-limited promotions. All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise:

• Bonuses are available to verified, eligible Players only. Players who have exercised self-exclusion are not eligible for any promotional offer.
• Each promotional offer may only be claimed once per Player, household, device, IP address, or payment method, unless explicitly stated otherwise.
• Bonus credits must be wagered a specified number of times (the "Wagering Requirement") before they or any winnings derived from them may be withdrawn. Wagering Requirements are stated in each promotion's specific terms.
• Unless otherwise specified, bonus credits may only be used on Slots games. Live Casino, Sports Betting, and Sabong games may be excluded from wagering contributions. Check the specific promotion terms.
• Bonus credits expire if the applicable Wagering Requirement is not completed within the stated validity period. Upon expiry, both the bonus credit and any winnings derived solely from that bonus will be removed from the Player's Wallet.
• maryph reserves the right to reclaim any bonus or winnings derived therefrom if it determines that a Player has exploited a bonus in bad faith or in a manner inconsistent with these Terms.
• maryph reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice. This does not affect bonuses already credited and in active use by a Player at the time of amendment.

All games available on the maryph Platform are provided by licensed third-party game studios and operate using independently certified Random Number Generation (RNG) technology. Game outcomes are statistically random and are not influenced by maryph or by any Player action outside the normal rules of the game.

Each game on the Platform displays its Return-to-Player (RTP) percentage and, where applicable, volatility rating, in the game's information panel within the lobby. These figures are mathematical long-run averages and do not guarantee any outcome for any individual playing session.

In the event of a dispute between a Player and maryph regarding the outcome of a game, the server-side game logs maintained by the relevant game provider shall be the definitive record. maryph's decision, reached after consultation with the relevant game provider where necessary, shall be final and binding unless successfully challenged through the formal dispute resolution process described in Section 14.

Any malfunction in a game — whether caused by software error, connectivity interruption, or hardware failure — voids the affected game round and any associated bets or winnings. maryph will endeavour to restore any Real Money Balance lost due to a malfunction, but wagering progress toward Bonus Balance release completed during a malfunction period may not be counted.

The following activities are strictly prohibited on the maryph Platform and constitute grounds for immediate Account suspension, balance forfeiture, and legal referral where applicable:

1. Registering or attempting to register more than one Account;
2. Providing false, misleading, or incomplete personal information during registration or at any subsequent point;
3. Using the Platform from a Prohibited Territory or attempting to circumvent geographic restrictions via VPN or proxy services;
4. Depositing funds obtained through illegal means, including but not limited to proceeds of crime, fraud, or money laundering;
5. Using payment methods not registered in your own name;
6. Colluding with other Players to manipulate game outcomes in any manner;
7. Exploiting software bugs, errors, or vulnerabilities — any Player who discovers such an issue must immediately notify maryph's support team;
8. Using automated software, bots, scripts, or artificial intelligence systems to interact with the Platform in a manner not intended for human gameplay;
9. Abusing promotional offers, including but not limited to creating multiple accounts to claim bonuses multiple times or placing opposing bets to clear wagering requirements without genuine risk;
10. Threatening, harassing, or abusing maryph staff, support agents, or other Players via any Platform communication channel.

maryph is committed to providing a safe gaming environment and takes its responsibilities under PAGCOR's responsible gaming framework seriously. Online gambling carries inherent financial risk, and maryph strongly encourages all Players to engage with the Platform in a manner consistent with their personal financial circumstances.

The following responsible gaming tools are available to all Account holders from within the Account settings dashboard:

• Deposit Limits: Daily, weekly, and monthly deposit caps that are enforced automatically by the Platform. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Loss Limits: Set a maximum amount you are willing to lose within a defined period. Once reached, further play is blocked until the period resets.
• Session Time Alerts: Receive pop-up notifications when a session has reached your pre-set duration.
• Cooling-Off Period: Temporarily suspend access to the Platform for a period of your choosing — from 24 hours to several weeks — without permanently closing your Account.
• Self-Exclusion: Permanently or indefinitely restrict access to your Account. Self-exclusion requests are processed within 24 hours and, once active, cannot be reversed for the duration of the exclusion period. Players may choose exclusion periods ranging from one (1) month to five (5) years, or permanent exclusion with no review option.

Players who believe they may have a gambling problem are encouraged to seek support. maryph's 24/7 support team can assist with activating any responsible gaming tool. The 21+ age requirement is a legal obligation — any Player found to be under 21 will have their Account closed immediately and any Real Money Balance returned via the original payment method. For comprehensive responsible gaming guidance, please visit maryph's dedicated Responsible Gaming page.

All content on the maryph Platform — including but not limited to the maryph brand name, logo, graphics, user interface design, game thumbnails, promotional materials, and written content — is the intellectual property of maryph or its licensed content providers and is protected by applicable Philippine and international intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial gaming purposes only. No Player may copy, reproduce, distribute, transmit, publicly display, sell, or otherwise exploit any Platform content without the prior written consent of maryph. Use of any automated tool to scrape, crawl, or extract content from the Platform is prohibited.

To the fullest extent permitted by applicable Philippine law, maryph's total aggregate liability to any Player arising from or in connection with the use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount of Real Money deposited by that Player in the twelve (12) calendar months preceding the event giving rise to the claim.

maryph shall not be liable for:

• Any loss of profits, revenue, business, data, or goodwill, whether direct or indirect;
• Losses arising from the Player's reliance on inaccurate or outdated information published on the Platform;
• Interruption of service caused by circumstances beyond maryph's reasonable control, including telecommunications failures, PAGCOR regulatory actions, force majeure events, or third-party payment provider outages;
• Losses arising from the Player's own breach of these Terms, including prohibited activities as described in Section 9;
• Losses arising from a Player's failure to maintain the security of their Account credentials.

Nothing in these Terms limits maryph's liability for death or personal injury caused by its own negligence, or for fraud or fraudulent misrepresentation.

maryph reserves the right to suspend or terminate any Account, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the required timeframe;
• Detection of fraudulent activity, money laundering, or other illegal conduct;
• Detection of duplicate accounts or account-sharing;
• A Player's voluntary request to close their Account;
• A Player's activation of self-exclusion;
• PAGCOR directive or applicable legal requirement;
• maryph ceasing operations in whole or in part.

Upon Account closure for reasons other than breach or fraud, any Real Money Balance remaining in the Player's Wallet will be refunded via the Player's primary verified payment method within ten (10) business days. Bonus Balances are non-refundable upon Account closure. In cases of closure due to breach or confirmed prohibited activity, maryph reserves the right to withhold the Real Money Balance pending investigation and, where losses to maryph or other Players are established, to offset these against the withheld balance.

If you have a dispute with maryph arising from your use of the Platform, you are encouraged to first contact maryph's 24/7 live chat support team. maryph targets resolution of all Player disputes within five (5) business days of a formal complaint being logged.

If a dispute remains unresolved following maryph's internal review, the Player may escalate the matter to PAGCOR's Player Dispute Resolution process, as the relevant regulatory authority over maryph's operations. PAGCOR's resolution of such disputes shall be considered final and binding on both parties.

For the avoidance of doubt, the applicable law of the Republic of the Philippines governs all disputes arising from these Terms and the Player's use of the Platform. Philippine courts shall have exclusive jurisdiction to determine any dispute that cannot be resolved through the administrative processes described above.

maryph collects, processes, stores, and uses your personal data in accordance with the Republic Act No. 10173, known as the Data Privacy Act of 2012 of the Philippines, and PAGCOR's applicable data handling requirements. The collection of personal data is necessary for account operation, KYC compliance, fraud prevention, and the delivery of maryph's services.

Full details of what data maryph collects, the legal bases for processing, how it is stored and protected, your rights as a data subject under Philippine law, and how to exercise those rights are set out in maryph's Privacy Policy, which is incorporated into these Terms by reference.

maryph reserves the right to amend these Terms at any time. Where an amendment is material — that is, where it substantively alters a Player's rights or obligations — maryph will provide reasonable prior notice via a notification displayed upon login or via the Player's registered mobile number. Minor amendments, such as corrections of typographical errors, updates to contact information, or clarifications that do not alter the substance of any clause, may take effect without individual notification.

The date of the most recent revision is displayed at the top of this page. Continued use of the Platform after the effective date of any amendment constitutes the Player's acceptance of the revised Terms. If you do not accept the revised Terms, you must immediately cease using the Platform and contact support to arrange Account closure and withdrawal of any Real Money Balance.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

The parties irrevocably agree that the courts of the Republic of the Philippines shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter, subject always to PAGCOR's administrative dispute resolution jurisdiction as described in Section 14.

For any questions, concerns, or formal complaints relating to these Terms or your Account with maryph, please contact our support team via the 24/7 live chat function available on the Platform. Our support team is based in the Philippines and provides assistance in English. For written correspondence, you may contact maryph at the following email address, noting that email communication is for non-urgent matters only and that live chat is recommended for time-sensitive Account issues:

Email: [email protected] (plain text — not a clickable link)

maryph targets a response to all written enquiries within two (2) business days. For account-level issues requiring immediate attention — including suspected unauthorised access, payment disputes, and responsible gaming limit activation — please use the live chat function which is staffed 24 hours a day, 7 days a week, 365 days a year.